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Solution home Frequently Asked Questions

Payment

What are the payment options?
We accept payment via credit card(Mastercard and Visa) as well as via EFT.  All payments are securely processed by our payment processing partner PayFast ...
Thu, 3 Mar, 2016 at 10:37 AM
How do I use a discount code received from Pet Plus?
If you have been issued with a discount code and want to make use of this when placing your next order, on Checkout screen enter the code you have receive...
Tue, 12 Jul, 2016 at 9:09 AM
How long does it take for a refund to reflect?
If you were due a refund and didn't opt for store credit, we will refund you ideally via the same method of payment you paid us with in the first place....
Mon, 3 Aug, 2020 at 5:34 PM