Shipping & Delivery

Do you ship internationally?
Pet Plus is a South African website and as such, we mostly only ship within South Africa. If however, you see something on the website which you wish ...
Thu, 25 Sep, 2014 at 5:45 AM
How long will my order take to arrive?
If you are situated in Cape Town and place your order before 10AM, delivery will take place within 24 hours if we have the items in stock. Delivery to...
Thu, 3 Mar, 2016 at 10:32 AM
Does my order have a Tracking Number?
All orders dispatched via courier or the South African Postal Service will be assigned a tracking number. The tracking number will be emailed to you as soon...
Thu, 3 Mar, 2016 at 10:34 AM
I live in an outlying area. Will my order still be delivered to my door?
We do what we can to get pet products anywhere in South Africa but some areas are very poorly serviced by couriers. If you know you are based in one of th...
Wed, 30 Mar, 2016 at 9:56 AM
What does delivery cost?
Orders of over R500.00 qualify for free delivery. If your order is under R500, the shipping charge will be shown upon checkout. Shipping is calculated...
Wed, 30 Mar, 2016 at 12:33 PM
Can I track my order?
If your order is sent by Courier, you will be able to track your parcel through the Couriers website: http://www.thecourierguy.co.za/ . Once you have gone...
Wed, 30 Mar, 2016 at 12:42 PM